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Rent-A-Center gives you the power to shop worry free.
  • Choose from the best brands: Take your pick from your favorite furniture, appliance and electronics brands such as Ashley Furniture, Whirlpool, Samsung, Maytag, LG and HP.
  • Choose your payment plan: Choose the payment schedule that works best for your budget: weekly, bi weekly (every two weeks), semi monthly or monthly.
  • Choose your delivery date: We’ll professionally deliver and set up your product at no extra cost on the same day in most cases.**

    • It’s easy to get approved just complete and submit your order online or visit your nearest Rent A Center store, all with no obligation. Learn more about How Rent A Center Works.
    No. No credit history is required and we do not require a minimum FICO credit score.
    Rent-A-Center does not report your payment history to the credit bureaus. We know life happens so, we allow you to return your products at any time without further obligation.
    All you need is some standard information:
  • Personal Info: Name, date of birth and contact info
  • Income Info: Verifiable source of income
  • Residence Info: Contact info for your landlord/mortgage company
  • 2-4 References: At least two references should be relatives with separate addresses
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    Yes. In fact, we generally offer same-day delivery for products we have in stock to addresses within our standard service area if you complete your agreement before 4 p.m.
    Yes, on new agreements, we may adjust the weekly rate, term and/or total price to match our rent/lease to own competitors’ advertised prices. The item must be the identical item, size, model number, quality and condition. The entire printed ad, online price or digital version of the ad must be presented for proof of competitors’ price. The price of the item must be listed and valid at the time of price match. We reserve the right to verify a competitor’s advertised price and the availability of the item.

    Account/Payments

    All you need is your first rental payment. That amount will vary by state and by the products you select, but when you start your order online, this can be as low as $10 to cover your first week. Of course, optional fees and taxes are extra. Customers in NY & HI will pay an additional $10 processing fee ($15 in CA). Contact your store for more complete details.
    You choose the payment schedule that works for you. You can make your payments weekly, biweekly (every two weeks), semi monthly or monthly. To learn more about our flexible payment options, watch this short video. Your payment schedule can be found on your rental agreement or by contacting your local store
    Contact your local store to request a change to your payment date.
    Rent-A-Center offers three ways to pay
  • Pay online or via the app. Create an account, or learn more about the Rent A Center mobile app
  • Pay in store. Find your store.
  • Call your local store to pay by phone with Visa or MasterCard. $1.99 convenience fee may apply
    • Set up your account now. You’ll need your agreement number to make payments online. This can be found on your rental agreement or provided by your local store. Even if you have more than one agreement, you’ll only need one of the agreement.
    No, automatic payments can only be set for the standard amounts due on your items based on your pay frequency. If you want to take advantage of 4-6 Months Same as Cash or the Early Purchase Discount, contact your local store.
    Need a little help? No worries. If you ever need to make a late payment, simply contact the manager of your Rent -A-Center store on or before your scheduled renewal (payment) date - we'll be happy to work with you!
    Life happens. At any time, you can contact your store to schedule a return of your product or return the merchandise in person and pause your payments. When you're ready, you can come back, reinstate your agreement to get the same or comparable item, and pick up your payments right where you left off.
    At Rent-A-Center, you don’t lose what you pay into an agreement. If you voluntarily return a product before reaching ownership, you’ll be given a payment protection voucher that will allow you to pick up where you left off when you’re ready. Just call or visit your local store and a store associate will help you restart your agreement

    There are three ways to redeem your payment protection voucher / store credit:
  • Reinstate your agreement: You have the option of getting your item \(or a comparable item\) back, and the full amount of the voucher will be applied to the agreement.
  • Switch to another item: If you don’t want the same item you were renting before, use your voucher to get up to three months off the original term of any previously rented item. The voucher will reduce the total cost and allow you to own the item sooner.
  • Transfer the credit to a friend: Give your voucher to a friend. They can take over the payments on your original item or get up to three month off a previously rented item.
    • Yes, just call or visit your local store. They will help you reinstate your agreement and apply your store credit.
    VanillaDirect Pay allows you to pay your agreement with cash* at other popular retailers such as 7-Eleven, CVS Pharmacy, Dollar General, Family Dollar and more! To get started, follow these easy steps:
  • Get a personalized barcode at paycash.rentacenter.com (your Customer Number can be found on a previous receipt)
  • Find participating store locations near you
  • Scan the barcode at the register to pay your agreement

    • *Convenience fee applies. To make a cash payment without a fee, visit your local Rent-A-Center.

    Ownership Options

    YES. At Rent A Center, you always have an early purchase option that will save you money compared to paying the total cost to own in your lease. You have the freedom to choose the option that works best for your budget. When you’re ready to own, simply pay the early purchase price and its yours! *NOTE: Early Purchase Option requires a payment in addition to regular rental payments.
  • 4-6 Months Same as Cash: Own it in the first 4-6 months and you'll pay only the cash price.
  • Standard Early Purchase : After your same as cash period has ended, you still save on the remaining total if you choose to own your item early. Most Rent A Center locations offer a 50 percent savings on the remaining total. This can vary by state, so be sure to review your agreement.
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    No. In fact, Rent-A-Center offers an Early Purchase Discount. If you choose to own your item early, you’ll save on the remaining total.
    The Same as Cash period provides your lowest early purchase option price. In the same as cash period, you can purchase the item by paying the difference between the rent you’ve already paid and the cash price shown on your agreement at any time before the Same as Cash period ends. You end up owning it for the original cash price, plus tax, of course. Typically, the same as cash period is 4-6 months depending on the product, but it can vary by state. Your agreement will give you full details.

    Products/Service

    Yes! At Rent-A-Center, we offer the latest and greatest brand name items in new condition. In addition, if you're looking to save even more, we carry previously rented merchandise for up to 50% off when compared to an item in new condition.** All of our previously rented furniture, appliances, computers, electronics, and smartphones go through a rigorous quality inspection process that includes thorough cleaning and testing. Start your order online to have someone contact you or visit your nearest Rent A Center store.
    Contact your local store to set up an appointment to repair your product.
    Yes! If an item breaks during normal use, we'll repair it quickly and at no additional cost. If offsite repairs are needed, we'll even give you a loaner while you wait. Contact your Rent-A-Center store to set up an appointment.
    At Rent-A-Center you can upgrade at any time. Just contact your store. Your payments will adjust based on the new product selected.
    We offer some of the latest, most popular Android smartphones available from Samsung! Visit our Shop Smartphones page for a complete listing and features for each of our smartphones.

    Then, keep checking back - when newer models become available, you can get them right at RAC! (Remember, you can upgrade your smartphone anytime with no penalty)
    At Rent-A-Center, you're never stuck in a long-term contract. So you have the option to upgrade your smartphone to a newer model whenever you'd like - and as often as you'd like**! Keep checking our Shop Smartphones page to see the latest selection.
    At Rent-A-Center, you're welcome to return your smartphone and pause your payments at any time**. Then, you have the option of picking up where you left off later on, without losing what you already paid in**. Visit a local Rent-A-Center store or our How RAC Works page to learn more, as well as all the benefits in our Worry-Free Guarantee**!
    Yes, Rent-A-Center stores carry certified pre-owned smartphones for a lower price than new devices. Selection will vary by location, so please contact or visit your local Rent-A-Center store to see what certified pre-owned smartphones they have available.
    We offer multiple plans from a variety of service providers including NET10 Wireless, SIMPLE Mobile, and Tracfone. All plans come with unlimited talk and text, and you can choose to add data or international services to fit your needs*. To see all the different options available - and to learn why getting them through Rent-A-Center is right for you - please visit our Compare Plans page.
    We have unlimited talk and text plans for as low as $20 a month and LTE data packages with as much as 50GB per month are also available*. For a full breakdown of prices and services per plan for each provider, visit our Compare Plans page.
    The wireless data plans offered at Rent-A-Center have data speeds at 4G LTE. The amount of 4G LTE data you get will depend on which plan you choose. Visit your local store to learn more about 4G LTE. Visit our Shop Smartphones page to shop all of our 4G LTE compatible smartphones.
    The plans offered at Rent-A-Center offer the nation's best and most reliable 4G LTE networks. You can see the different coverage maps on our NET10 Wireless, and SIMPLE Mobile pages.
    We offer a number of international plans that work in a large variety of countries worldwide. You can view and compare the different options on our Compare Plans pages.
    Please visit our Compare Plans page for detailed lists of the countries covered by each of our options.
    Unlimited family talk, text and data plans for two to four lines are available*. Please visit our Compare Plans page for specific plans and rates.
    Click here for an at-a-glance comparison of how each unlimited, no-contract 30-day talk, text and data plan varies by nationwide coverage, national/international talk and text, and amount of data and price*. You can also visit your local RAC store where our Store Associates will help you determine which plan is right for your needs and your budget.
    You can sign up for the talk, text and data plan of your choice at your local Rent-A-Center store. We'll answer all your questions and make sure you choose a plan that best fits your needs and your budget. Find your local Rent-A-Center store here .
    Rent-A-Center offers pre-paid talk/text/data plans that do not require a contract. For more information, visit your local Rent-A-Center store.
    If you already have a smartphone you'd like to use, just visit the Compare Plans page to view features, coverage and monthly prices of our available talk, text and data plans. Or, visit your local store and they'll help you choose the plan that's right for you.
    It is not necessary to purchase a talk, text and data plan from Rent-A-Center to rent a smartphone. In fact, in most cases, you can rent a smartphone, connect it to your existing plan, and you are good to go.
    In most cases, yes. Visit our Compare Plans page for a list of carriers that are compatible with the smartphone you rent from Rent-A-Center.
    You can purchase additional airtime to your talk/text/data plan at any Rent-A-Center store, either in person or by phone. Find your local store here.
    If it is more convenient for you, you're welcome to buy additional airtime somewhere other than Rent-A-Center. Please contact your specific provider for a list of all the stores that sell airtime for their service. For further assistance, Visit your local Rent-A-Center store and a store associate will be happy to help you.

    Benefits/LDW

    Liability Damage Waiver (LDW) is an optional program that protects you from liability in the event your rental product is stolen or damaged due to natural disaster, fire or smoke. Without LDW, you are responsible for the cost to repair or replace the stolen or damaged merchandise . By paying a small fee with each rental payment, you pass this responsibility on to Rent-A-Center, so you can breathe easy!
    LDW protects you from a wide range of unexpected events, such as theft, fire, lightning, flooding and other acts of nature. It does not cover loss or damage from abuse or carelessness.
    LDW protection is available to all customers with a current agreement, in all states excluding California
    Most customers still benefit from LDW even if they have homeowners or renters insurance. Many insurance policies have high deductibles and may not cover rental products. We recommend you check if your insurance will cover the cost to replace or repair rental merchandise and consider the amount of your deductible when deciding whether LDW is right for you and your budget.
    In most states, the Liability Damage Waiver is only 10% of your rental payment. Contact your local store for your state's pricing.
    Whether you’re starting a new rental agreement or you’re already a customer, you can opt in to LDW anytime before a loss occurs. Contact your local store to add the Liability Damage Waiver to your agreement. It only takes a few minutes.
    Simply contact your local store . If your product is damaged, we will attempt to repair it. If your product is stolen, we will ask you to provide a police report.
    Yes. If you want to stop payments on your Liability Damage Waiver, just let a store associate know. There are no fees or penalties for changing your mind
    RAC Benefits Plus is an optional add on to your rental agreement. Membership provides a host of money saving opportunities for items you would purchase anyway. Member benefits vary by state, but these are a few examples of what may be available where you live

  • Health and wellness*: Dental, vision, and prescription discounts; savings on lab services and diabetic supplies; telemedicine services provide 24/7 access to medical providers
  • Discounts and deals: Over 250,000 discounts on dining, shopping, professional services, movie tickets and more
  • Grocery coupons: Click and print coupons for everyday purchases
  • Automotive services: Roadside assistance reimbursement and discounts on oil changes, transmission services, and rental cars
  • Hotel stays: Discounts at hotels worldwide
  • Movie and amusement parks: Discounted tickets on family entertainment
  • Protection benefits*: Protection for losses covered by the Rent A Center Loss Damage Waiver program; product service protection for up to one year after your account is paid in full; payment assistance in the event of involuntary unemployment and accidental death and dismemberment coverage

    See the specific benefits for your state

    *These benefits are NOT insurance. Not all members are eligible for all benefits. Some state specific restrictions may apply to some benefits. See membership agreement for limitations, exclusions and restrictions.
    • To register, you’ll need:
  • Member Number this was sent in your welcome email or letter
  • Account Number located in the upper right hand corner of your discount membership form

    • Contact RAC Benefits Plus Member Services for additional assistance at 1-888-770-4123 Monday-Friday, 7-7 CST.
    (Washington members call: 1-855-849-0524)
    Log in to your RAC Benefits Plus account.Once you enroll, you can:
  • Search for participating providers
  • Learn how to use your benefits
  • Access your membership cards
    • Contact your local Rent-A-Center store to add RAC Benefits Plus to your agreement.
    Yes. You have the right to cancel your optional membership at any time. To cancel, contact your local store
    Yes, you can continue your membership. Simply continue to make your membership payments at the store, online, or via the app to keep your coverage.

    General Info

    Contact Customer Service at 1-800-422-8186 or contact us online
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    We apologize for any inconvenience. Please be sure to add messages@reply.rentacenter.com to your trusted list of senders, contacts or address book. Also, our email may have been mistakenly sent to your spam or junk folder. Please go to your spam/junk folder and mark it as 'not spam'. If you're still not receiving Rent-A-Center emails, sign up for specials to re-register
    We offer terrific opportunities to those who want to be part of a local Rent-A-Center store or our strong corporate office team. To find out more about working at Rent-A-Center, search for positions and apply for a job, visit our careers website.
    Monday-Friday: 10 a.m. to 7 p.m.
    Saturday: 9 a.m. to 6 p.m.
    Sunday: Closed

    Hours may vary by location. Confirm the hours for your nearest Rent-A-Center store
    Have additional questions?
  • Call Rent A Center Customer Service at 1-800-422-8186
  • Contact us online
  • Contact your local store
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    Contact Us

    Questions or Comments?

    Send us a message or give us a call. Our customer service team will be happy to help!